Y 1 8 網站使用指南
Y18 has always been working toward the construction of a fine wine online platform which is reliable, easy and fast. In order to help our customers make good use of our online service and facilitate the ordering process, some special user features are introduced below :
1. Shop Special 即日自取
Usage : Press "Shop Special" on the navigation bar
Feature : All the products shown in this page are available for immediate self-pick up at our office. Convenient and fast, no minimum order restriction which is suitable for customers who urgently need the wine.
2. Search Products 搜尋貨品
Usage : Customers may use the search engine situated at the top right hand corner on any webpage to search specific products. For example, if we search by product's name and vintage, for example, "Angelus 1982", the page will shows all the wines of Angelus with different vintages and prices.
Usage : Apart from entering product's name, customers may also enter the product code and the webpage will be directly linked to that specific product.
3. Product's Information 貨品資料
Usage : Browse any of the categories page and press the name of the product to view more information.
Feature : Customers can view the price, product code, volume and availability on this page. Some of the products include wine tasting notes for customer's reference.
4. Product's Location 貨品位置
By referring to the product code, customers can know about the product's actual location and estimate the shipping time which facilitate the arrangement for placing orders.
Type1: Product code started with "A" 貨品編號以A字開頭
Feature : Products with a code started with "A" are stored in the warehouse of our office. Customers may come to pick up the wine at the office immediately and it takes 1 to 2 working days for delivery.
Type2: Product code started with "LC" 貨品編號以LC字開頭
Feature : Products with a code started with "LC" are stored in an external warehouse. Customers cannot come to pick up at the office immediately. For both self-pick up and delivery, it takes at least 1 to 3 working days.
Type3: Product code started with "PO" 貨品編號以PO字開頭
Feature : Products with a code started with "PO" are not in Hong Kong and need to be pre-ordered. Customers may need to wait for 2 to 3 weeks until it arrives Hong Kong. The price has included the shipment fee and also the charge for door to door delivery. But customers have to be aware that some of the products requires a minimum order quantity.
以上為 Y18 網站的一些使用技巧，希望能有效幫助閣下使用我們的網上服務。
如客戶對網站的使用仍有任何疑問，歡迎聯絡本公司查詢。
We hope the above features of Y18 website can help facilitate your online ordering process.
If customers still have any inquiries about the usage of our website, please feel free to contact us.
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